JOB PURPOSE AND REPORTING STRUCTURE: Under the direction of the Director of Homeless Services, the Outreach Worker completes face-to-face assessments with clients in order to make the proper referrals to homeless shelters or to short-term case management, in accordance with agency policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Canvas streets, under bridges, encampments, meal sites, shelters and other congregate sites to identify potential clients.
• Perform face-to-face assessments of the clients.
• Search out new locations where clients can found.
• Assist clients with obtaining food, hygiene kits, sleeping bags, and finding shelter or housing when possible.
• Distribute information packets on services available to clients.
• Assist clients in finding housing, medical and mental health assistance, obtaining legal assistance/ benefits, AODA services and support, etc.
• Refer clients for screening and assessment and case managers as appropriate.
• Coordinate with case managers to assist in guiding clients to different resources for which they are qualified.
• Refer clients for assistance with obtaining social security and/or SSI benefits as possible.
• Complete the Encounter Form on client and input information/ assessment into Wisconsin Service Point database.
• Transport clients to shelters when needed.
• Participate in weekly A.M. shifts.
• Complete special projects as assigned.
• Complete and maintain all required paperwork, records, documents, etc.
• Attend necessary trainings and meetings.
• Report any problems or service requests for Outreach vans.
• Network with other agencies and collaborate with organizations and maintain working relationships.

EDUCATION and/or EXPERIENCE: 

Requires four years of high school and six to twelve months related experience; or a combination of education and experience.

Considerations & Statement
Outreach Community Health Centers requires employees in certain departments to be fully vaccinated against MMR, Varicella and Influenza.

Outreach Community Health Centers welcomes all
Outreach Community Health Centers, Inc. is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.